You can learn CAM Assist in three places: the demo parts that come with it, the online CAM Assist Academy, and the onboarding session you book when you start. This article explains each one and where to find it.
Demo parts: practice on a ready-made part
Each CAM package except SolidCAM comes with demo parts you can run CAM Assist on without setting up your own part first.
| CAM package | Where to find them |
|---|---|
| Autodesk Fusion | Open a Demo Part in the CAM Assist panel on the Milling tab. See Install CAM Assist for Autodesk Fusion. |
| Mastercam | CloudNC tab > CloudNC CAM Assist menu > Open a Demo Part. See Install CAM Assist for Mastercam. |
| Siemens NX | Open a Demo Part on the CloudNC tab. See Open a demo part in Siemens NX. |
| GibbsCAM | Demo Parts in the CloudNC group. See Open a demo part in GibbsCAM. |
CAM Assist Academy: online courses
The CAM Assist Academy is CloudNC's online training site, with self-paced courses and video tutorials for new and experienced users. It's a website, not part of the CAM Assist software. You may also hear it called the CloudNC Academy or the CAM Assist training portal.
Open the Academy
Go to academy.cloudnc.com. You don't need to sign in. Pick the course for the topic you want to learn.
If a topic you need is missing, contact CloudNC support and say what you'd like covered.
Onboarding
When you start with CAM Assist, CloudNC sends you an onboarding checklist link. It walks you through installing CAM Assist, signing in and booking your onboarding session.
Help Center and AI Support
For a specific question or error, search the CloudNC Help Center by your CAM package and the symptom or exact message. In CAM Assist, click Help > Help Center to open it, or Help > CAM Assist AI Support to ask a question without leaving the window. See Get help from CAM Assist AI Support.
Many common problems go away after updating to the latest version. See Update CAM Assist ("Your current version of CAM Assist is no longer supported").
Contact support
If you still need help, contact CloudNC support. Include:
- Your CAM package and its version, for example Mastercam 2026.
- Your CAM Assist version. See About CAM Assist: find your version and session ID.
- What you were doing, and the exact text of any message.
You can also send a report from inside CAM Assist. See Report a problem to CloudNC.