Install CAM Assist for Autodesk Fusion

How to install CAM Assist in Autodesk Fusion on Windows or macOS, find it afterward, and fix it if it doesn't appear.

Supported versions

CAM Assist runs on Windows and macOS (Intel and Apple silicon). It supports only the latest release of Autodesk Fusion, so keep Fusion up to date. If your Fusion is out of date, the add-in can fail to load and the CAM Assist panel won't appear.

Install

On the CloudNC download page, select Fusion, then download CAM Assist for Fusion — Windows, CAM Assist for Fusion — Mac (M1/M2/M3) or CAM Assist for Fusion — Mac (Intel).

1. Close Autodesk Fusion. The Mac installer won't continue while Fusion is open.
2. Run the installer for your computer:
   • Windows: CloudNC CAM Assist 2.0
   • Mac with Apple silicon: CloudNC CAM Assist 2.0 Apple Silicon
   • Mac with Intel: CloudNC CAM Assist 2.0 Intel
3. Follow the steps, then open Autodesk Fusion.

On a Mac, CAM Assist installs for the current user only. Each user who needs it runs the installer while signed in to their own macOS account. The Windows installer also installs Soft Jaw Designer (see Fixture Management in Autodesk Fusion).

CAM Assist starts automatically with Autodesk Fusion.

On Windows, CAM Assist installs into your Windows user profile (%AppData%\Autodesk\Autodesk Fusion 360\API\AddIns\CAMAssist), so each Windows user installs it for themselves. It doesn't normally need administrator rights, but your IT setup may require them.

Find CAM Assist

1. Switch to the Manufacture workspace.
2. Open the Milling tab.
3. Click CloudNC CAM Assist in the CAM Assist panel.

The same panel has Fixture Management, Help Center and Open a Demo Part.

If CAM Assist doesn't appear

1. Check you're in the Manufacture workspace, on the Milling tab.
2. In Autodesk Fusion, go to Utilities > Add-Ins > Scripts and Add-Ins and check CAMAssist is running and set to run on startup.
3. Restart Autodesk Fusion.
4. Update Autodesk Fusion to the latest version.
5. Install the latest version of CAM Assist.

If CAM Assist fails while Fusion starts, you see a report dialog starting:

Internal error occurred while starting CloudNC CAM Assist, please try the following possible solutions:

Follow the steps it lists: they're the same as steps 3 to 5 above.

If CAM Assist appears but won't open, see CAM Assist won't open in Autodesk Fusion.

Log files

CAM Assist keeps its log files in the logs folder inside the add-in folder:

The folder holds cam_assist.log (one file per day, the last 14 days kept) and cloudnc-sdk.log.

Still not working?

If you've done all of the above and CAM Assist still doesn't appear, contact CloudNC support. Include both log files from the log folder above.