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CAM Assist is missing in Siemens NX

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Use this if you've installed CAM Assist but can't find the CAM Assist button in Siemens NX, or the CloudNC tab shows only Open a Demo Part.

Is a part open in Manufacturing?

The full CloudNC tab appears only in the Manufacturing application. With no part open, the tab shows only Open a Demo Part.

  1. Open a part.
  2. Switch to the Manufacturing application: on the Application tab, click Manufacturing (or press Ctrl+Alt+M).
  3. Open the CloudNC tab and click CAM Assist.

If you start CAM Assist from the menu instead of the ribbon, the NX Information window may show one of these:

Please call CAM Assist with a part.

Open a part first.

Please call CAM Assist from the Manufacturing application.

Switch to Manufacturing, then click CAM Assist again.

Before you open a part, the CloudNC tab only has Open a Demo Part. The other CloudNC buttons appear once you're in the Manufacturing application.

Is there no CloudNC tab at all?

The add-in didn't load. Each installer works with one NX version only.

  1. Check your NX version.
  2. Run the CAM Assist installer for that version. See Install CAM Assist for Siemens NX.
  3. Restart NX.

The installer for a different NX version fails, so make sure you download the one that matches your NX version.

Does the button do nothing?

If the button is there but nothing opens, see The CAM Assist window doesn't open in Siemens NX.

Still not working?

If you've checked all of the above, contact CloudNC support. Include your NX version and the log files from %ProgramData%\CloudNC Ltd\CAM Assist\logs.

Still need help?

Our technical team can help you get unblocked.

Contact support