CloudNC CAM Assist for GovCloud (US) is a separate version of CAM Assist for customers who need a US government-accredited service. It's available for Mastercam, GibbsCAM and Siemens NX, with its own installers and accounts, and for SolidCAM through your SolidCAM license. There's no GovCloud version for Autodesk Fusion.
How it differs
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Separate installers. GovCloud installers have "Gov Cloud" or "GovCloud" in the name. You can have both versions installed.
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Its own button in your CAM package.
CAM package Where to start it Mastercam CloudNC CAM Assist for GovCloud (US) GibbsCAM CAM Assist for Gov Cloud Siemens NX CAM Assist on the CloudNC GovCloud ribbon tab -
Separate accounts. A GovCloud account works only with the GovCloud version, and a standard account works only with the standard version.
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Notice and Consent. A notice appears before you sign in. Click OK to continue.
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Debug bundles. Report a problem can't attach a debug bundle. You can still save one with Save debug bundle.
The CAM Assist window title reads CloudNC CAM Assist for GovCloud (US).
GovCloud is for customers with strict regulatory requirements, such as ITAR or NIST 800-171. It's an add-on to your subscription, not a setting in CAM Assist. To get it, contact your account executive.
SolidCAM
SolidCAM has no separate GovCloud installer or button. Your SolidCAM license decides which version you use: if it has CAM Assist for Gov Cloud and not the standard CAM Assist module, clicking CAM Assist uses GovCloud. Each time, SolidCAM first asks you to confirm:
You are about to send data to CAM Assist on Gov Cloud.
Click OK to continue, or Cancel to stop. See How do I get CAM Assist in SolidCAM?.
Signed in to the wrong version?
If you sign in with a GovCloud account in the standard version, or the other way around, CAM Assist says there's no valid subscription for your account. Install the version that matches your plan (Standard or GovCloud on the download page), then start it.
In Mastercam, the Cutting Parameters Explorer can show "You are trying to access a non AWS Gov Cloud. …" or "You are trying to access a AWS Gov Cloud. …". When you close the message, your browser opens the download page for the version you need. Install it, then start that version.
Still having trouble?
Contact CloudNC support with the email address you sign in with and which version you're using.