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Update CAM Assist ("Your current version of CAM Assist is no longer supported")

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CAM Assist tells you when a new version is out. If your version is no longer supported, you must install the new one before you can keep using CAM Assist.

Your current version of CAM Assist (<version>) is no longer supported and cannot be used.
To continue using CAM Assist, you must install the latest version (<version>).

How to fix it

  1. Click Update now. Your browser opens the download page for the new version.
  2. Close your CAM package.
  3. Run the installer. See the install article for your CAM package:
  4. Open your CAM package and start CAM Assist.

The message can't be closed: until you update, Update now (and See what's new, if shown) are the only options.

Other update messages

Title What it means Your options
Update available: CAM Assist … Your version still works, but stops being supported from the date and time shown. Update now, or Remind me later
Update CAM Assist ("A new version of CAM Assist is available") An optional update. Update now, Close (asks again next time), or Skip Update (no reminder until the next release)

Updates also appear under Notifications as Required Software Update or Software Update Available. See Notifications.

Still seeing it?

If you've installed the latest version and still see this message, contact CloudNC support. Include the CAM Assist version from Help > About CAM Assist and your CAM Assist log files: see Find your CAM Assist log files.

Still need help?

Our technical team can help you get unblocked.

Contact support