1. Help Center
  2. CAM Assist
  3. Signing in

The My Account window

On this page

My Account shows the email you're signed in with and your subscription status, and lets you log out.

My Account showing the signed-in email and an active subscription

Open it

  1. Click Account (person icon) in the header at the top of the window.
  2. Click My Account.

What it shows

Item What it means
Logged in as The email address you signed in with. It must match the email your subscription is for.
Subscription status Your plan's status and its renewal or end date, with a button to manage it. See Check your CAM Assist subscription.
Logout Signs you out of CAM Assist. See Log out or sign in with a different email.

A spinner shows while CAM Assist loads your subscription status.

Messages you might see

  • Failed to fetch subscription status: CAM Assist couldn't get your status from CloudNC. Close My Account and open it again. Your access isn't affected by this message alone.

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