GibbsCAM shows this when CAM Assist stops before it can create your program, or when it can't set up the tools for it. It's a general message: the cause is in the log file.
CAM Assist error. Please see log files for details.
Did another CAM Assist message appear just before it?
That message is the cause. Fix it, then click CAM Assist again. The most common one is "GO Milling and Go Solid Milling are required to run CAM Assist".
Does it also say "operation(s) failed to generate correctly"?
CAM Assist error. Please see log files for details.
<N> operation(s) failed to generate correctly. Please review the program and adjust as needed.
CAM Assist couldn't create or match some of the tools the program uses. It left out the operations that use those tools and created the rest. See Some operations failed to generate in GibbsCAM.
Without the second line, some tools couldn't be set up but no operations were left out. Check the tools in the GibbsCAM tool list against the program.
Did it appear while CAM Assist was starting?
If the progress window stopped at Establishing a connection..., Waiting for SDK or Opening Window..., the CAM Assist window couldn't start.
- Close GibbsCAM and start it again.
- Check your internet connection.
- Check that security software isn't blocking
cloudnc-sdk.exein the CAM Assist install folder,C:\Program Files\Common Files\GibbsCAM Shared\Plugins\CAM Assist for GibbsCAM <version>. - Click CAM Assist again.
Security or endpoint protection software can block cloudnc-sdk.exe or CAM Assist's files when your CAM package loads them. If that's likely, ask your IT team to allow the CAM Assist install folder.
Did it appear after you clicked Send to CAM package?
CAM Assist couldn't fetch the finished program, so no operations were created.
- Click CAM Assist again, run CAM Assist again and send the program. The previous result can't be reloaded.
- If it happens again, contact support (below).
See Send your program to your CAM package.
Still not working?
If you've checked all of the above, contact CloudNC support. Include the part file and the log files from %ProgramData%\CloudNC Ltd\CAM Assist\GibbsCAM\log. Each click on CAM Assist writes a new file named log-<date and time>.txt: send the one from the failed run.