1. Help Center
  2. CAM Assist
  3. Configure

Can't save a tool assembly in CAM Assist

On this page

Use this when Save in the tool assembly editor won't save, or saving shows an error. The usual causes are an empty required field, a missing tool or holder, or a built-in tool.

What does Save say?

Hover over Save to see what's stopping it. Clicking Save while something is missing shows the errors on every tab instead of saving.

Tooltip What to do
Still needed to save: followed by a list Fix each item listed (see below).
Form is invalid. Please check your inputs. A value is out of range or doesn't fit. Look for the tab with a warning icon.
CloudNC built in tools cannot be edited See Is it a built-in tool?

The list after Still needed to save: can include:

  • Choose a tool or Choose a holder: the assembly has no tool or holder. Open the Tool or Holder tab and create one or pick one from the library.
  • Choose a tool type: a new tool has no type. Open the Tool tab and pick one.
  • Tool: or Holder: followed by field names: those fields are empty.

Fix empty or invalid fields

  1. Click the tab with the warning icon.
  2. Look at Still to fill in: it lists the required fields that are empty. Click one to jump to it.
  3. Fill them in. Some fields are pairs where one is enough, for example overall length (OAL) or protruding length (LPR). See Tool geometry fields by tool type.
  4. Read the Errors: list, if shown, and fix what it names.
  5. Click Save again.

Use Find a tool property on the Tool tab to jump to a field by name.

Is it a built-in tool?

Tools in CloudNC libraries are read-only: the editor shows Close instead of Save. Copy the tool to your own library and edit the copy. See Copy tools to another tool library.

Did you see "Incomplete assembly"?

Incomplete assembly. Please fill in required fields and try again.

Required fields are still empty. Follow Fix empty or invalid fields. For a standalone tool, the message reads "Incomplete tool. Please fill in required fields and try again."

Did you see "There was an error updating the assembly"?

There was an error updating the assembly. Please try again.

CAM Assist couldn't save to your library; your edits are still on screen. Click Save again. If it keeps failing, check your internet connection. For a standalone tool, the message reads "There was an error saving the tool. Please try again."

Don't click Cancel to retry. If you then choose Discard changes, your edits are lost.

Reading the "Errors:" list

The Errors: list shows the first problem CAM Assist's tool check found, in English and using the tool's field names or ISO codes. Fix it and the next problem, if any, appears. Common messages:

Message looks like What to do
<field>: Required field is not defined Fill in that field. See Tool geometry fields by tool type.
One of these properties must be defined: [...] (recommended) [...] (acceptable). Fill in at least one of the listed values. The first group is the one to use if you can.
<value> (x) must not be greater than <value> (y), or similar Two values don't fit together. Lengths must run in this order, from shortest: corner radius, maximum depth of cut, usable length, protruding length, overall length.
Incompatible properties [RE, CHW] The tool has both a corner radius and a corner chamfer. Keep one.
Connection diameter mismatch at interface ... The tool's shank diameter doesn't match the holder's connection diameter. Make them the same. The values are shown in millimeters.
Body section lengths must increase monotonically A holder segment has zero length. See Edit a tool holder in CAM Assist.

Messages that start "A logic error has occurred" aren't something you can fix in the form. Contact CloudNC support.

Still not working?

If you've checked all of the above, contact CloudNC support. Include the tool library name, the tool number, and your CAM Assist log files: see Find your CAM Assist log files.

Still need help?

Our technical team can help you get unblocked.

Contact support